Shipping, returns and store policies
Everything you need before and after ordering PAINTHERA paint: how hazardous materials ship, what happens if something goes wrong, and the rules that apply to your order.
Shipping Policy
Ground-only delivery of hazardous materials, excluded states, PO Box and APO/FPO restrictions, transit times.
Open arrow_forward assignment_returnReturn & Refund Policy
Custom-mixed paint is final sale. Returns of non-paint items and claims for damaged or incorrect orders.
Open arrow_forward gavelTerms of Sale
Ordering, pricing, payment, age requirement and limitations that apply to every order.
Open arrow_forward privacy_tipPrivacy Policy
What data we collect when you order or contact us and how it is protected.
Open arrow_forward help_outlineFAQ
Color matching, product choice, surface prep and clear coat questions.
Open arrow_forward support_agentContact
Talk to a paint specialist: 215-822-8989, Mon - Fri: 8AM - 5PM (EST).
Open arrow_forwardShipping aerosol paint: the short version
- Aerosols are hazardous materials (UN1950, Class 2.1) and travel by ground carriers only. No air, express or overnight service.
- Delivery to street addresses only. No PO Boxes, no APO/FPO/DPO.
- We do not ship to Alaska, Hawaii, California, Puerto Rico, Guam, U.S. Virgin Islands, American Samoa, Northern Mariana Islands, Armed Forces Americas (AA), Armed Forces Europe (AE) and Armed Forces Pacific (AP).
- Ground transit usually takes 3-7 business days depending on destination.
- Buyers must be 18 years or older.