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Support Center
Frequently Asked Questions
Expert answers to help you get the perfect results with PAINTHERA color-matched paint systems.
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OEM Color MatchFactory-accurate precision
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Professional QualityTrusted by experts
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Fast & Free ShippingOn orders over $149.99
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Expert SupportWe are here to help
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Use our color finder tool by selecting your vehicle's year, make, model, and color code. For the most accurate match, locate your paint code, usually on the driver's door jamb or in the engine bay, and enter it in our system.
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PAINTHERA products are mixed using OEM color data for your specific vehicle. A clean color code and correct vehicle details give the best match, especially when paired with proper preparation and clear coat.
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Wash and dry the area, remove wax or grease, lightly sand damaged edges, and apply primer where bare metal or plastic is exposed. Proper prep is what makes the final finish look professional.
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Yes for most basecoat repairs. Clear coat adds gloss, UV resistance, and protection from weather and daily wear. It is especially important on metallic, pearl, and larger repair areas.
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Most orders are mixed and prepared quickly after color confirmation. Shipping speed depends on location and carrier service, with free shipping available on orders over $149.99.
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Because color-matched paint is custom mixed, returns may be limited once production begins. If there is an issue with your order, contact support and our team will help review the best solution.
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Products should be used on compatible automotive surfaces following the label directions. Use adhesion promoter for many plastic parts and choose the correct primer when repairing bare metal or filler.
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Yes. Shops, detailers, and restoration professionals can contact our support team for larger orders, recurring needs, and product recommendations for workflow-specific repairs.